Manage customers
How to organise customer information
Keep communication, work, documents, invoices, and decisions attached to one customer record.
Estimated reading time: 8 minutes
Understand the current workflow
Bring this part of the workflow into one clear routine. Record the source information once, keep it connected to the customer and work, and use the result to make the next decision with confidence.
Choose one repeatable process
Bring this part of the workflow into one clear routine. Record the source information once, keep it connected to the customer and work, and use the result to make the next decision with confidence.
Connect the records that belong together
Bring this part of the workflow into one clear routine. Record the source information once, keep it connected to the customer and work, and use the result to make the next decision with confidence.
Review the result and improve it
Bring this part of the workflow into one clear routine. Record the source information once, keep it connected to the customer and work, and use the result to make the next decision with confidence.